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Featured amenities include a business center, express check-in, and express check-out. Planning an event in Queenstown? This hotel has facilities measuring 646 square feet (60 square meters), including a meeting room. Limited parking is available onsite.
Make yourself at home in one of the 273 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Williams Cottage - 0.1 km / 0.1 mi
Lake Wakatipu - 0.1 km / 0.1 mi
Church of St Peters - 0.2 km / 0.1 mi
Queenstown Mall - 0.3 km / 0.2 mi
Toi o Tahuna - 0.3 km / 0.2 mi
Skycity Queenstown Casino - 0.3 km / 0.2 mi
Creative Queenstown Arts & Crafts Market - 0.4 km / 0.2 mi
Steamer Wharf - 0.4 km / 0.2 mi
Fear Factory Queenstown - 0.4 km / 0.2 mi
Queenstown Gardens - 0.4 km / 0.3 mi
Queenstown Arts Centre - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 0.5 km / 0.3 mi
Steamer Wharf - 0.5 km / 0.3 mi
TSS Earnslaw Steamship - 0.5 km / 0.3 mi
Queenstown Ice Arena - 0.6 km / 0.3 mi
The preferred airport for Novotel Queenstown Lakeside is Queenstown Intl. Airport (ZQN) - 7.8 km / 4.8 mi
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars. Official New Zealand Rating provided by Qualmark®
What to know about this hotel
- Central Location: Walking distance to Queenstown Mall and waterfront
- Modern Amenities: 24-hour fitness center, sauna, and outdoor heated pool
- Friendly Staff: Multilingual staff providing excellent service
- Spacious Rooms: Rooms from 32 sqm, some with separate living areas
- Lakeside View: Stunning views of Lake Wakatipu from many rooms
Amenities
- Wi-Fi
- Daily Housekeeping
- Credit Cards Accepted
- Travel Desk
- Laundry
- Safety Deposit Lockers
- Concierge Services
- Complimentary Newspaper
- Parking Facility
- Baby Sitting
- Satellite/Cable Channels
- Coffee/Tea Maker
- Room Service
- Mini Bar
- Restaurant
Policies
Check-in
Check-out
Special check-in instructions
Special check-in instructions
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property.
Special check-in instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and window guards
Special check-in instructions
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Contactless check-out is available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Special check-in instructions
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
- Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
- Fee for in-room wired Internet: NZD 10 per night (rates may vary)
- Valet parking fee: NZD 25.00 per night (in/out privileges)
- Nearby parking fee: NZD 20 per night (164 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.